Sales Representative – 121792

Description

QCTO Occupational Qualification, Form 3, Implementation Plan Framework for Sales Representative – 121792

The purpose of this qualification is to prepare a learner to function as a Sales Representative.

A Sales Representative builds and maintains customer relationships, implements brand promotions, handles product sales and service to prospective and existing customers in a competitive environment.

A competent learner shall demonstrate among others the following attributes: honesty, integrity, punctuality, self-motivated, responsibility, accountability, interpersonal relations, customer service orientated, ethical behaviour, well organised, self-confidence and confidentiality.

A qualified learner will be able to:

• Manage customer relationships within the scope of a Sales Representative in the wholesale and retail industry.
• Market, promote and sell products of represented brand to improve sales.
• Implement product positioning strategies within the competitive environment.

Note: The framework consists of the Knowledge Module Titles, Practical Module Titles, Workplace Experience Module Titles (if applicable to curriculum), Topics and elements – the developer is required to slot in the page numbers against each topic, topic element and codes which is provided in the framework.