Sales Assistant (General) (Retail Sales Advisor) – 99669

Description

QCTO Occupational Qualification, Form 3, Implementation Plan Framework for Sales Assistant – 99669

The purpose of this qualification is to prepare a learner to operate as a Retail Sales Advisor (Sales Assistant)

A Retail Sales Advisor sells goods and services such as fast moving consumer goods (FMCG), clothing, furniture, and specialty merchandise in a retail or wholesale environment.

A qualified learner will be able to:

• Attend to different types of customers and resolve queries.
• Provide customer service and build customer relationships.
• Sell products in a full service retail and wholesale sales environment.

Note: The framework consists of the Knowledge Module Titles, Practical Module Titles, Workplace Experience Module Titles (if applicable to curriculum), Topics and elements – the developer is required to slot in the page numbers against each topic, topic element and codes which is provided in the framework.