Description
QCTO Occupational Qualification, Career Pathway for Sales Assistant – 99669
The purpose of this qualification is to prepare a learner to operate as a Retail Sales Advisor (Sales Assistant)
A Retail Sales Advisor sells goods and services such as fast moving consumer goods (FMCG), clothing, furniture, and specialty merchandise in a retail or wholesale environment.
A qualified learner will be able to:
- Attend to different types of customers and resolve queries.
- Provide customer service and build customer relationships.
- Sell products in a full service retail and wholesale sales environment.
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