Description
QCTO Occupational Qualification, Career Pathway for Insurance Claims Administrator – 99668
The purpose of this qualification is to prepare a learner to operate as an Insurance Claims Administrator (Insurance Claims Assessor). An Insurance Claims Administrator (Insurance Claims Assessor) assesses the validity of the claim against the contract in order to determine or recommend whether to settle or reject a claim and provide comments on risk improvements and moral risks.
A qualified learner will be able to:
- Receive notification of a claim and investigate the validity thereof.
- Assess a claim to determine the outcome of claims.
- Mitigate and finalise the claims process.


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